Shipping Policy

Key Information:

  • Order Cut-Off Time: Orders placed by 4:00 PM EDT will be processed the same business day. Orders received after this time will begin processing on the next business day.
  • Order Processing Time: Orders typically take 1-2 business days (Monday-Friday) to process. Processing may take longer during periods of high demand or special circumstances.
  • Estimated Shipping Duration: After dispatch, deliveries usually arrive within 1-2 business days (Monday-Friday). This is an estimate, and slight delays may occur due to unforeseen factors.
  • Free Delivery: Free shipping is available on all orders within the USA.

Order Processing and Shipping Details
Once your order is received, you will get an order confirmation email and processing will begin. Processing generally takes 1-2 business days (Monday-Friday), though this may vary during busy times. When your order ships, you will receive an email with tracking information to monitor its progress.

After processing, your order will be dispatched. Delivery generally takes 1-2 business days (Monday-Friday), though actual timing can vary based on destination, courier schedules, and logistical factors.

We offer free shipping across the United States on all products, regardless of size or value.

Delays
If your order has not arrived after the estimated processing and shipping time, please allow an additional 2 business days (Monday to Friday) and use your tracking code. If the package still does not arrive, contact us with your order number.

Order Cancellations
To cancel an order, please email support@gamoren.com as soon as possible. Orders can usually be canceled before processing or dispatch. Once processing begins or the order ships, cancellations are not possible; in that case, you will need to follow the return process after delivery.

Damaged or Incorrect Items
We apologize if any items arrive damaged or incorrect. Despite careful packaging and checks, errors may occur. If this happens, please email clear photos showing the issue, including packaging, to support@gamoren.com. We will review your case and arrange replacements or corrections promptly.

Your feedback is appreciated. If you need assistance, you can reach us using the contact information below.

Customer Service Hours:
Monday to Friday: 9:00 AM - 5:00 PM EDT

Email: support@gamoren.com
Phone Number:
Contact Form: Click Here

Business Information
Gamoren is operated by Trust Ads, s.r.o., a company registered in the Czech Republic.

Company Number: 21681953
DUNS Number: 764384156
VAT Number: CZ21681953

Address:
Křižíkova 44
Prague 18600